Customer service

Complaints management

The preferred way to make a complaint is to use the dedicated form available at:
https://reklamacje.apcoapolska.pl.

While we encourage you to use the form, a complaint can also be made:

  • e-mail: reklamacje@apcoa.pl
  • by post: APCOA Polska Sp. z o.o., Rondo ONZ 1, 00-124 Warsaw

Complaints may be submitted via any communication channel.

In addition, information on received calls for payment and complaints is available:
📞 Monday to Friday, 9:00 a.m. to 5:00 p.m.
at telephone number: +48 22 177 99 22

Do you have any questions?

Please use our contact form and select the appropriate subject.
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If you need assistance in any way, contact our staff at the car park available during opening hours.