Our mission

 

APCOA aims to be the leading car park operator in Europe. We aim to be areliable partner to our business associates, our employees and our investors in order to build long-lasting customer relationships, a loyal workforce at all levels and financial stability to fuel long-term growth.

Our team
We aim to build the best team in the industry – one which shares Apcoa’s core values – openness, honesty and reliability, combined with a strong entrepreneurial spirit.

Our customers
We want to offer the best possible service quality to our parking customers in respect to cleanliness, convenience, safety, friendliness and sustainability. At the same time we want to offer the highest levels of profitability to our landlords through undisputed leadership in operational cost and management of car park yield.

Our Growth path
We want to grow in existing and new markets by further enhancing operational excellence and offering bespoke solutions to our customers. We want to build a strong and friendly brand and to be an important partner of the mobility chain, from e-commerce and car sharing models to e-mobility.

Our strategy

 

A pure operator in European markets 

As a pure operator we offer long term partnerships under lease or management contracts to our landlords (public authorities, institutional or private investors) in all segments of the European parking market.

A customer friendly and highly motivated team

Our customer-friendly and highly motivated team drives innovation, such as car finding or e-commerce, and takes responsibility for sustainable developments such as CO 2 reduction, energy saving, alternative energy sources, car sharing or e-mobility.

Optimising the service for our parking customers

We optimise the service for our parking customers by investing in the latest technologies, offering 24/7 customer service and building a strong brand which satisfies the customers´ needs for safety, cleanliness and convenience, demonstrated by a modern and customer friendly “Corporate Architecture”.

Focusing on parking products for individual needs

We focus on “parking products” to meet the individual needs of various customer groups such as short term, business and residential parkers, visitors, corporate customers, families, travelers, etc. We combine these products with intelligent tariff models, tailor-made to the customers´ requirements.

International exchange of best practice

We drive international exchange of best practice and build on the experience of European experts to reach the highest level of excellence. At the same time our operations are leveraged by economies of scale and permanent increases in efficiency, which we share with our.

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